Hanson Kohan Lawyers recently filed a lawsuit against BC Ferries alleging serious misconduct by staff at the Duke Point terminal cafeteria in Nanaimo reports the Times Colonist. The couple claims that in June 2023, five ferry employees assaulted them by shoving and grabbing them, throwing their belongings, and seizing a phone. The couple, who were traveling to the Lower Mainland after a long workday, had reportedly asked staff for assistance in charging their low-battery vehicle before the incident occurred. The claim, which has not yet been proven in court, accuses B.C. Ferries of failing to ensure a safe environment and demands compensation for the resulting emotional and psychological harm.

According to court documents, the couple has suffered significant distress, including anxiety, emotional trauma, and injury to their self-respect. The lawsuit holds B.C. Ferries accountable for alleged failures in staff hiring, training, and supervision. While B.C. Ferries has acknowledged the claim, it has declined further comment as the matter is before the court. This case highlights the broader issue of corporate accountability in ensuring safety and proper conduct in public services.

Source: https://www.timescolonist.com/local-news/lawsuit-against-bc-ferries-alleges-assaults-in-duke-point-terminal-cafeteria-9943699